This issue pertains to students trying to open a pre-configured lesson file on a disk. The problem lies with the Video Rendering engine.
Make sure your scratch disk space is set somewhere on the local computer. Please go to C:\users\YourUsername\ and create a temp folder. Then, make all your scratch disk space use this location. You can also use an external hard drive or flash drive as well.
To fix the crashing issue:
- Open adobe Premier all on its own. Do not double click a saved project file.
- Create a New Project with any name you like.
Click on File.
Select "Project Settings".
Change "Video Rendering and Playback" to Render to "Mercury Playback Engine Software Only".
- Either close Premier and open it again or just open a new project and navigate to the needed lesson.