Blackboard Collaborate Enterprise Instant Messaging System Requirements
Below, please find the supported Operating Systems, supported internet browsers, and recommended system specifications for using Blackboard IM.
Definitions of terms
- Certified: Fully tested and supported.
- Compatible: Partially tested and supported.
- Provisional: Untested but supported.
-
Unsupported: Impossible or not supported.
Note: Later versions of a browser or operating system labeled Compatible or Certified are provisionally supported by Blackboard Collaborate Support unless otherwise noted.
Blackboard Collaborate Enterprise Instant Messaging
Internet Explorer 8 & 9 | Internet Explorer 10 | Internet Explorer 11 | Microsoft Edge | Firefox (Latest Stable Release)* | Chrome (Stable Channel)** | |
---|---|---|---|---|---|---|
Windows® XP | Certified | Unsupported | Unsupported | Unsupported | Compatible | Compatible |
Windows Vista® | Certified | Unsupported | Unsupported | Unsupported | Compatible | Compatible |
Windows 7 | Certified | Compatible | Unsupported | Unsupported | Compatible | Compatible |
Windows 8 | Unsupported | Compatible | Unsupported | Unsupported | Compatible | Compatible |
Windows 10 | Unsupported | Compatible | Provisional | Provisional | Provisional | Provisional |
Safari 6.0 | Safari 7 | Safari 8- 10 | Firefox (Latest Stable Release)* | Chrome (Stable Channel)** | |
---|---|---|---|---|---|
Mac OS 10.7 | Certified | Unsupported | Unsupported | Compatible | Compatible |
Mac OS 10.8 | Certified | Unsupported | Unsupported | Compatible | Compatible |
Mac OS 10.9 | Unsupported | Provisional | Unsupported | Provisional | Provisional |
Mac OS 10.10 | Unsupported | Unsupported | Provisional - Safari 8 | Provisional | Provisional |
Mac OS 10.11 | Unsupported | Unsupported | Provisional - Safari 9 | Provisional | Provisional |
Mac OS 10.12 | Unsupported | Unsupported | Provisional - Safari 10 | Provisional | Provisional |
Note: Blackboard IM is not supported for use on PowerPC Macs.
- * For information on Firefox's public development channels, refer to Firefox's Releases page. All other Firefox channels are unsupported.
- ** For information on Chrome's release channels, refer to the Chrome Release Channels page. All other Chrome channels are unsupported.
Additional Requirements:
- System Memory - 128 MB RAM (256 MB recommended)
- Internet Access - 56 kbps speed or above (Broadband connection is HIGHLY recommended)
- Soundcard with microphone and headphones (A headset containing microphone/headphones is highly recommended for Audio Call feature.)
- Webcam (Optional for Video Call feature.)
Please look here to download User Guides and Quick Reference Charts: https://help.blackboard.com/Collaborate/Blackboard_Enterprise_Instant_Messaging/End_User