ISSUE


Windows 10 not genuine


ENVIRONMENT

  • Windows 10


RESOLUTION


When an ATU employee has a Tech computer that has not connected to ATU networks for a while, it will say Windows is not genuine. To solve this issue, please do the following: 

  • Connect through Global Protect. Once connected, continue your work on the computer.
  • Bring up your admin's Command Prompt by right-clicking Start  and select Command Prompt (Admin).


  • Copy, paste and run each of the following 3 commands in your Command Prompt (Admin) one by one:
    1. CD \Windows\system32
    2. cscript slmgr.vbs /skms kms.atu.edu
    3. cscript slmgr.vbs /ato


CAUSE

ATU-owned computers not connected to ATU networks for a while.


METADATA

Author: Ernest Yang 
Created Date: March 6, 2019


Modifier: Ernest Yang 
Modified Date: March 6, 2019