This solution may help to resolve the following issues:
- Global Protect stuck at connecting after entering your credentials on SSO box.
- Global Protect immediately shows a white web page after signing in with credentials, and then displays an error failed to connect to Global Protect gateway message.
Resolution:
- Step 1: Go to Spotlight, and type "Keychain Access".
- Step 2: Choose "System" under System Keychains.
- Step 3: Locate the pa.atu.edu certificate and choose Get Info (there may be more than one. Choose the one that expires next year).
- Step 4: You will see 8 drop down boxes. Choose Always Trust for each.