Conversation format is the default setting for Office 365. To change it to message format, please do the following:
- Login to your Office 365 account at office365.atu.edu or mail.atu.edu.
- Click the gear icon in the upper right corner.
- In the "Layout" tab, click on Show email as individual messages under "Message organization".
- Click on the Save button that appears at the bottom of the screen.