Conversation format is the default setting for Office 365. To change it to message format, please do the following:
- Login to your Office 365 account at office365.atu.edu or mail.atu.edu.
- Click the gear icon in the upper right corner and then click View all Outlook settings. This will open the "Settings" pane.
In the "Layout" tab, click on Show email as individual messages under "Message organization".
- Click on the Save button that appears at the bottom of the screen.