Section 1: How Do I Send Email in Blackboard?
After you are logged into Blackboard,
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Click a course you teach in the My Courses channel.
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On the course menu to the left, click Tools.
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On the Tools page, select Send Email.
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On the Send Email page, select to whom you would like to send email. Let us use All Student Users as an example.
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Type your Subject and Message. A copy of the message is sent to the sender. A receipt page appears after the message is sent listing all recipients. Select Attach a File to browse for files from your computer. You can attach multiple files. After you add one file, the option to attach another file appears. When finishing, click Submit.
Section 2: How Do I Troubleshoot Email in Blackboard Courses?
- How do I make my email address visible? Your email address is not visible unless you choose to make it visible to course members. To change this setting, visit the My Blackboard menu > Settings > Personal Information > Set Privacy Options.
- Can I change my external email address? You can change your email address used in your courses. Go to the My Blackboard menu > Settings > Personal Information > Edit Personal Information. Then type your preferred email address and select Submit.
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Why was my email not delivered?
- Blackboard Learn will NOT recognize files or email addresses with spaces or special characters, such as #, &, %, and $. Use only letters and numbers in file names and addresses.
- Do not send email through Blackboard without a subject line. If the subject line is blank, the message might not be delivered correctly.
- Is there a record of my email? The Original Course View does not keep a record of emails in Blackboard. When you receive or send an email, the email will appear in the inbox of your external email client. Keep a copy of important messages in case you need them at a later date.