Here’s a FAQ and the KB for it.
http://www.softwaresecure.com/remote-proctor-now-faq/
http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/46/remote-proctor-now
The instructors should be advising their students on how to access it but in case they have not done so.
Direct students to go to https://atu.remoteproctor.com (if your browser displays a connection or safety issue, please see the notes below.) (to do a system check and download the software. They must have a web cam and a microphone (which is why it’s not on any lab computers). If they do not have a web cam or microphone, or do not meet system requirements, or simply do not want to install it on their own machine, it has been installed on the “Testing Computer”* (desktop icon) and they should contact the third floor desk to schedule a time slot on it. They SHOULD NOT wait until the last minute to do this.
Notes:
- If you use Firefox and it displays a connection or safety issue, just click on Advanced, add Exception, click Confirm Security Exception. browser displays a connection issue similar to the one in the image below, just click through it
- If you use Chrome and it displays a connection or safety issue, just click on ADVANCED, and then click Proceed to Proceed to atu.remoteproctor.com (unsafe).
Also, Software Secure has its own 24/7 support that students should contact for issue with the software that we can’t control.
If you wish to try this out yourself, enroll as a student in the RPNow_Test_Course where there are two Practice Tests.