When scanning a document, I get an error indicating that a double paper feed has occurred. : Campus Support Center

When scanning a document, I get an error indicating that a double paper feed has occurred.

Modified on: Tue, Apr 24, 2018 2:36 PM

Please follow the procedure below to troubleshoot the printing error:

Reboot the computer and the scanner.
After doing so, the document should scan properly. If not, please contact the Campus Support Center at campussupport@atu.edu, or submit a ticket on the OIS website.

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