Respondus Monitor

If the Internet connection or Wi-Fi is lost temporarily during an exam, how does that affect the video?
If the Internet (or Wi-Fi) connection is lost for an extended period of time, students won’t be able to continue with the exam, just as if they were only us...
Mon, Apr 23, 2018 4:32 PM
If a user has more than one webcam installed (eg. a built-in webcam and an external one), how does Respondus Monitor know which one to use?
The “default” webcam will be used initially. If Respondus Monitor detects more than one webcam, the student can switch to a different webcam during the Star...
Mon, Apr 23, 2018 4:32 PM
How much bandwidth is required for Respondus Monitor to run?
There is not a specific kb/s requirement for using a webcam with Respondus Monitor because the recording quality automatically adjusts when a slower connect...
Mon, Apr 23, 2018 4:33 PM
How long is video kept? What if we need a longer period?
Videos of exam sessions are stored for a minimum of one year from the last day of the licensing period. Additionally, we (Respondus) can provide a one-time ...
Mon, Apr 23, 2018 4:33 PM
Do students have to download something to use the webcam with Respondus LockDown Browser?
No. Students only need to install the LockDown Browser client. The webcam features used by Respondus Monitor are built into LockDown Browser.
Mon, Apr 23, 2018 4:34 PM
Does the Startup Sequence of Respondus Monitor use up some of the time allotted for the test?
The Startup Sequence occurs before the test begins, so it does not use any of the time allotted for the test.
Mon, Apr 23, 2018 4:34 PM
Does Respondus Monitor record audio during an exam?
Respondus Monitor will record ambient sound. The Startup Sequence includes a step where the student can ensure that the audio is recording properly. An a...
Mon, Apr 23, 2018 4:35 PM
Can instructors use a demo student account with Respondus Monitor?
Instructors will often create a demo student account for accessing a course as a student. Such an account can be used with Respondus Monitor without impacti...
Mon, Apr 23, 2018 4:36 PM
Respondus Monitoring Video Timed Out Error
When doing a Respondus Lockdown Browser test that requires the Respondus Monitoring web camera check you might experience an error called "Video Timed ...
Thu, Nov 17, 2022 9:39 PM