VoIP

How do I forward my telephone from off campus?
Connect to the VPN with Global Protect. Go to https://cm-pub.atu.edu/ucmuser/main Log into the Cisco Unified Communications Self Care Portal wit...
Wed, May 7, 2025 5:41 PM
How do I forward my Cisco Unified Communications VoIP phone to another number?
There are times where you may want to forward calls that are trying to reach you at your extension to another number.  This other number maybe anot...
Wed, May 7, 2025 5:42 PM
Feature Matrix for Unified Communication Remote Access
The following feature matrix is to illustrate the different features offered by the Cisco Unified Communications System for calls and features. ...
Wed, May 7, 2025 5:43 PM
Phone is stuck registering
There are some situations where phones may get stuck on registering which means they're not able to connect and sync up with the server and not able to ...
Wed, May 7, 2025 5:43 PM
Who handles deployment and programming of VoIP telephones?
Network Services in Russellville handles the deployment and programming of VoIP telephones on the Russellville Campus.  They also handle the programming on ...
Wed, May 7, 2025 5:44 PM