Campus Support Center

If you are having trouble logging into OneTech, here are some things you can try.

• When logging into OneTech, be sure to use your username and not your email address. For example, instead of using jdoe@atu.edu, use jdoe.
• Passwords expire every 90 days, so it's possible the password for the account has expired.  You can go to the Change Password page in the Account Management System to update the password.
• If you have forgotten your password, you can go to the Forgot Password page in the Account Management System.
• If too many attempts were made trying to log in, your account may have locked.  If that is the case, the account will unlock within 30 minutes, or you can contact Campus Support.

If none of those options work, please contact Campus Support at 479-968-0646 for assistance.