Login Issues
This article is ONLY for users who need to change their EXPIRED password.
Please follow the Arkansas Tech University password policy below to create your ...
Fri, Apr 13, 2018 9:27 AM
Your account was probably locked due to trying the wrong password too many times. If you have made 3 incorrect login attempts in 1 minute, your account will ...
Fri, Apr 13, 2018 10:04 AM
NOTE: You may need to clear your browser's cache. For instructions on how to clear your browser's cache, please click here or here.
If cleari...
Wed, May 23, 2018 11:35 AM
This is usually because the computer has no network connection. Make sure that the network cable (which resembles a large phone plug) is connected to the c...
Mon, Apr 16, 2018 8:36 AM
Check to see if the user is on Windows XP. If so, then check to see if the domain is set to "This Computer."
At the Ctrl+Alt+Del screen unde...
Mon, Apr 16, 2018 8:40 AM
This issue is likely caused by the following:
The machine account password has expired. The computer will then contact the server to re-sync the passw...
Mon, Apr 16, 2018 9:06 AM
Your T-number is a unique identification number and and it will never change. It is in the format of capital "T" followed by eight digits (for exa...
Thu, Apr 26, 2018 1:25 PM
ISSUE
My OneTech Account Disabled due to Inactivity
ENVIRONMENT
Windows
macOS
RESOLUTION
This problem is cause...
Wed, Apr 3, 2019 2:27 PM
ISSUE
OneTech login information is missing.
ENVIRONMENT
Windows
macOS
RESOLUTION
It is likely that your accoun...
Wed, Mar 27, 2019 2:32 PM