Login Issues

How do I change my EXPIRED password?
This article is ONLY for users who need to change their EXPIRED password.    Please follow the Arkansas Tech University password policy below to create your...
Tue, Apr 11, 2023 12:16 PM
Why is my account locked?
Your account was probably locked due to trying the wrong password too many times. If you have made 3 incorrect login attempts in 1 minute, your account will...
Tue, Apr 11, 2023 12:18 PM
When I try to login, Windows says no logon servers are available.
This is usually because the computer has no network connection.  Make sure that the network cable (which resembles a large phone plug) is connected to the c...
Mon, Apr 16, 2018 8:36 AM
The security database on the server does NOT have a computer account for this workstation trust relationship or any error relating to a trust relationship at logon.
This issue is likely caused by the following: The machine account password has expired. The computer will then contact the server to re-sync the passw...
Mon, Apr 16, 2018 9:06 AM
What is my T-number?
Your T-number is a unique identification number and and it will never change. It is in the format of capital "T" followed by eight digits (for exa...
Thu, Apr 26, 2018 1:25 PM
Why do I get a message saying my OneTech account was disabled due to inactivity?
ISSUE My OneTech Account Disabled due to Inactivity ENVIRONMENT Windows macOS RESOLUTION This problem is caused by NOT loggi...
Wed, Jan 10, 2024 10:04 AM
Why am I informed that my information does not exist when trying to log into OneTech?
ISSUE OneTech login information is missing. ENVIRONMENT Windows macOS RESOLUTION It is likely that your account is inactive....
Wed, Jan 10, 2024 10:04 AM
I cannot log on to OneTech.
If you are having trouble logging into OneTech, here are some things you can try. When logging into OneTech, be sure to use your username and not yo...
Tue, Jan 9, 2024 4:26 PM
Forget Wi-Fi Network for Apple devices
When you change your password on the Account Management System you might notice that your account could become locked out.  One of the possible reasons coul...
Tue, Jan 9, 2024 5:27 PM
Why can't I log on to OneTech although I have typed in my correct OneTech user ID and password?(Updated)
NOTE: You may need to clear your browser's cache. For instructions on how to clear your browser's cache, please click here or here. If clearin...
Tue, Jan 9, 2024 3:36 PM