Login Issues

How do I change my EXPIRED password?
This article is ONLY for users who need to change their EXPIRED password. Please follow the Arkansas Tech University password policy below to create your ...
Fri, Apr 13, 2018 at 9:27 AM
Why is my account locked?
Your account was probably locked due to trying the wrong password too many times. If you have made 3 incorrect login attempts in 1 minute, your account will ...
Fri, Apr 13, 2018 at 10:04 AM
Why can't I log on to OneTech although I have typed in my correct OneTech user ID and password?
NOTE: You may need to clear your browser's cache. For instructions on how to clear your browser's cache, please click here or here. If cleari...
Wed, May 23, 2018 at 11:35 AM
When I try to login, Windows says no logon servers are available.
This is usually because the computer has no network connection.  Make sure that the network cable (which resembles a large phone plug) is connected to the c...
Mon, Apr 16, 2018 at 8:36 AM
Why can't faculty/staff login even after their passwords have been reset?
Check to see if the user is on Windows XP. If so, then check to see if the domain is set to "This Computer." At the Ctrl+Alt+Del screen unde...
Mon, Apr 16, 2018 at 8:40 AM
The security database on the server does NOT have a computer account for this workstation trust relationship or any error relating to a trust relationship at logon.
This issue is likely caused by the following: The machine account password has expired. The computer will then contact the server to re-sync the passw...
Mon, Apr 16, 2018 at 9:06 AM
What is my T-number?
Your T-number is a unique identification number and and it will never change. It is in the format of capital "T" followed by eight digits (for exa...
Thu, Apr 26, 2018 at 1:25 PM
How do I log in to OneTech?
To login to OneTech, Click on or copy the URL below and paste it in your web browser: https://onetech.atu.edu/ Or click anywhere on the OneTech ...
Mon, Apr 16, 2018 at 9:34 AM
Why do I get a message saying my OneTech account was disabled due to inactivity?
ISSUE My OneTech Account Disabled due to Inactivity ENVIRONMENT Windows macOS RESOLUTION This problem is cause...
Wed, Apr 3, 2019 at 2:27 PM
Why am I informed that my information does not exist when trying to log into OneTech?
ISSUE OneTech login information is missing. ENVIRONMENT Windows macOS RESOLUTION It is likely that your accoun...
Wed, Mar 27, 2019 at 2:32 PM