Apple

How to Resolve a "Hold for Authentication" Error When Printing from Mac Computers
The Mac computers store your network password information locally in what is called the "Keychain".  When you change your network password, it is N...
Fri, Apr 6, 2018 3:16 PM
How do you find the name of your Mac?
To view them, choose Apple menu > System Preferences, then click Sharing. Computer name: If you have file sharing turned on in Sharing preferences, users ...
Fri, Apr 6, 2018 3:16 PM
The Self Service app on an ATU iPad does not have any apps listed or has a spinning wheel that does not stop.
To solve the issue, please delete the app from the iPad and then download Self Service from the App Store by following the steps below: Make sure that yo...
Fri, Apr 6, 2018 3:17 PM
iPad Activation Instructions
To activate your iPad, please follow the steps below: Power on the iPad using the power button on the top left of the device. When the device boots,...
Fri, Apr 6, 2018 3:17 PM
OSX Global Protect Fails to Connect
This solution may help to resolve the following issues: - Global Protect stuck at connecting after entering your credentials on SSO box.  - Global P...
Wed, Mar 31, 2021 9:48 AM
Global Protect connection issue on Mac
When trying to connect to Global Protect on a Mac you may get an error message along the lines of network connection error. If this is the case it's lik...
Thu, Mar 30, 2023 7:43 AM