Campus Support Center
Why can’t my newer Internet Explorer and/or computer open PDF files?
Adobe Premiere crashing - User is trying to use Adobe Premiere to load files off of a disc. However, as soon as (sometimes before) the files open, the software crashes to desktop. It does this for every student in the class.
Can I scan into Photoshop from my scanner?
Adobe Acrobat X Pro shows a blank gray screen when scanning images.
Why am I having problems using Adobe Premiere?
See all 12 articles
How to Resolve a "Hold for Authentication" Error When Printing from Mac Computers
How do you find the name of your Mac?
The Self Service app on an ATU iPad does not have any apps listed or has a spinning wheel that does not stop.
iPad Activation Instructions
Why can I not print a document from AppXtender that I have scanned in, but have not indexed yet?
How do I get a batch that has a status of Scanning or Indexing; reset so I can access it?
Selecting / Troubleshooting a Scanner
Why is the option to create a new batch disabled / not able to be selected in AppXtender?
See all 10 articles
What is ArcGIS?
ArcGis error when attempting the interpolation function in the Spatial Analyst tool within ArcGIS.
How do I comment or make suggestions on the ATUNow App?
Where do I get the ATUNow App?
ATUNow App Information
Who can use the University Emergency Notification (ATU Alert) System?
Why should I participate in ATU Alert?
If I change mobile phone providers but keep the same number, do I need to opt-in to ATU Alert again?
From what number will ATU Alert Emergency text messages display?
How do I opt-in / sign up to receive emergency text messages from my institution?
Internet Native Banner (INB) Password Restrictions
Banner 9 Admin Pages Known Issues
How do I sync my password in Xtender in Banner 9?
How to Enable Silverlight in Google Chrome 42 and Higher
How to Unblock Flash in Chrome
How to Use Java in Google Chrome
How to Delete Cookies in Chrome (Version 53.0.2785.143 m)
How to Make Chrome the Default Windows 10 Browser
See all 7 articles
How to Reset Firefox to Its Default Settings
How to Mute Tabs in Firefox
How do I clear cookies, cache, and history in Firefox Version 44.0.2?
My Bookmarks is lost after I have upgraded or downgraded my Firefox.
What is ransomware?
How can I prevent my computer from getting a virus?
Clearing Cache and Cookies in Internet Explorer 9, 10 and 11
How to Add the Tegrity Site to Microsoft Internet Explorer (IE) Browser Security Settings
How do I change compatibility view settings in Internet Explorer?
How do I check which version of Internet Explorer I have?
How do I uninstall Internet Explorer (IE) version 9, 10 or 11?
How to Use Java on Windows 10
How do I clear the Java cache on my Mac?
How do I uninstall Java on my Mac?
How to Update Java (Mac Version)
How to Update Java (Windows Version)
See all 6 articles
What is MathXL?
What is Azure? How do I get it?
How to Lock a File with a Password in Office 2016
How do I print a Microsoft Office Word document from a library computer on the first floor of the Ross Pendergraft Library (RPL)?
Can I sync my Google account with Outlook 2016 for Mac?
Is Outlook 2016 for Mac compatible with Apple iCloud?
Items that are deleted from a department mailbox go to the wrong folder in Outlook 2010 or Outlook 2013.
See all 15 articles
MyITLab Stub Error Message
No Permission to Download Attachments in Outlook
How do I archive my email in Outlook 2010?
How do I change my default email program?
How do I turn down or turn off junk email filtering in Outlook?
Microsoft Outlook 2013 displays a red X in the place of a picture.
See all 16 articles
Where can I find a registration/academic calendar in OneTech?
Where can I reserve my textbooks in OneTech?
How do I change my password from OneTech?
How do I update my address and/or phone number in OneTech?
How is the new version One Tech laid out?
See all 29 articles
How to print from an Android device
How to print from an iOS device
How to print from a MacOS device
How to print from a Windows device
Mobile Release with iOS
See all 7 articles
Where can I get QuestionPro survey software?
What is QuestionPro?
How can I create a free Arkansas Tech sponsored QuestionPro survey account?
QuestionPro Survey Software
I have already created a free Arkansas Tech sponsored QuestionPro survey account. How do I login to it?
Remote Desktop Connection
How do I determine my computer's name?
How do I connect to my office computer from off campus?
Shared Storage (I, T, and U Drives)
How do I access the T drive from off campus?
What is my U drive?
What can I store in my student U drive and how much space do I have?
Is my U drive secure? If not, how do I prevent others from accessing it?
How do I access my student U-drive from off-campus?
See all 8 articles
SPSS won't let me print. How can I print from SPSS?
Issues Copying and Pasting Graphs and Data from SPSS into Word
I receive a side-by-side error when starting SPSS.
How to Access VMware Horizon’s Remote Applications via Horizon Client for Mac
How to Access VMware Horizon’s Remote Applications via Web Browser
How to Access VMware Horizon’s Remote Applications via Horizon Client for Windows
How to Install the VMware Horizon Client for Mac
How do I access vDesktops or StuDesktops?
See all 9 articles
Virtual Training Center (VTC)
What does the error "the maximum open sessions allowed for your company has been reached" mean for the Virtual Training Company (VTC)?
What is my Virtual Training Center (VTC) username and password?
Should I use VTC?
Free Windows 10 Speed Test App from Ookla
How to Disable Flash Player in Microsoft Edge
How to Downgrade Windows 10 to a Previous Version
How to Change the Default Web Browser in Windows 10
How to Change the Windows 10 Log-in Screen Background
See all 75 articles