Why do I get a "request entity too large" or "maximum request limit exceeded" in AppXtender when trying to upload and index a document?


AppXtender has a set maximum file upload size. By default, this is 10 MB (10240 KB). We often try to keep this set to 20 MB (20480 KB), but upgrades can cause the limit to revert back to the default value.
In instances where the file size exceeds these limits, the file will need to be split or compressed (while keeping the original file format) to be under the allowed limit. For example, Adobe has capabilities to compress and split PDFs.


If this were a document that you scanned in, check your scan resolution. Text documents typically don't require the high resolution that a photograph would. Try lowering the scan resolution and rescanning.