Campus Support Center

The following are instructions on how to connect to ApplicationXtender (which will be referred to as AppXtender for the remainder of this document). Pop-Up ...

AppXtender will not print a document until it has been indexed into the system.

Batches usually get stuck in a "Scanning" or "Indexing" status when communication between the client and the server is terminated abrupt...

The scan feature could be disabled (grayed out) for the following reasons The user does not have scan permission in AppXtender AppXtender cannot c...

If you have a scanner attached and selected and are still unable to create a new batch, please contact Campus Support (campussupport@atu.edu) to open a tick...

Documents are stored in the ApplicationXtender system by unique key value. This value is comprised of information the user supplies when the user indexes a ...

Once you have successfully logged in you will see a list of applications within AppXtender.  Different types of documents are stored in different applicat...

Once you are finished using AppXtender, please make sure to log out by clicking on the icon in the upper right-hand corner of the screen. Note: When ...

When querying a document, the thumbnails are rendered properly, but the full size image is not displayed.  This has been reported as an issue when trying ...

ISSUE Scanners Supported by AppXtender ENVIRONMENT Windows RESOLUTION To view a list of scanners supported by AppXte...