General

Questions or Issues with AlcoholEdu for College
For issues regarding AlcoholEdu for College, students are encouraged to contact the ATU Campus Support Center at 479-968-0646 or campussupport@atu.edu. F...
Tue, Apr 24, 2018 2:33 PM
The user cannot print duplex copies or the option for printing duplex copies is greyed out.
Duplex printing is a feature of some computer printers and multifunction printers (MFPs) that allows the printing of a sheet of paper on both sides. Print d...
Tue, Apr 24, 2018 2:34 PM
Why am I getting a double paper feed error when trying to scan?
To solve this problem: Unplug the power from the scanner, then plug it back in. Next, reboot your computer. Once it is back up, login and try to...
Tue, Apr 24, 2018 2:35 PM
When scanning a document, I get an error indicating that a double paper feed has occurred.
Please follow the procedure below to troubleshoot the printing error: Reboot the computer and the scanner. After doing so, the document should scan...
Tue, Apr 24, 2018 2:36 PM
How can I receive tax information (electronic consent) via OneTech?
Please follow the steps below: Log into OneTech. Click on the "Employee" menu on the left. Then, click on "W2 Electronic Cons...
Tue, Apr 24, 2018 3:01 PM
Where is a map of ATU campus?
You can find an interactive campus map of Arkansas Tech University at http://www.atu.edu/map/.      
Tue, Apr 24, 2018 3:02 PM
When I print a PDF it does not print pictures or it crashes my print spooler.
Adobe has a problem printing embedded pictures and text in the same document on specific printers. You can try this to see if it works: In Adobe, ope...
Tue, Apr 24, 2018 3:02 PM
How to adjust screen resolution for Windows 7 users?
Using the optimal screen resolution for your type of monitor is important. You may have the world's best LCD flat-panel monitor, but if your screen reso...
Tue, Apr 24, 2018 3:48 PM
How do I determine what browser version I am running on my computer?
To find out the version of a browser you use, please do the following: Firefox 44.0.2: Click "Help" on top and select "About ...
Tue, Apr 24, 2018 3:49 PM
How do I force my browser (Internet Explorer, Google Chrome and/or Firefox) to load the latest version of all webpages?
You browser should automatically load the latest/newest version of all webpages every time you visit a webpage; however, if your browser has trouble doing i...
Sun, Oct 16, 2022 8:02 AM