General

What is the word viewer and other viewer software that you have as downloads? Is it a temp solution? Or will it stay on my computer if I download it?
Viewer programs allow users who do not have the full program the ability to open and view documents. These programs are for viewing only and do not allo...
Tue, Apr 24, 2018 3:52 PM
How do I provide my password recovery data to change my password if I have forgotten my password?
ISSUE How to Provide My Password Recovery Data for My Forgotten Password ENVIRONMENT Windows macOS RESOLUTION ...
Tue, Apr 2, 2019 1:44 PM
Does TECH rent laptop computers to students?
Arkansas Tech University does not rent out laptops to students. The Library has desktops and Macs available to Tech students and the public throughout the y...
Tue, Apr 24, 2018 3:55 PM
How can I get enrollment verification for my health insurance company?
Please follow the steps below to obtain your enrollment verification: Login to OneTech. Click Registration in the left menu.           ...
Tue, Apr 24, 2018 3:56 PM
Who can authorize campus-wide emails?
Updated: 04/24/2018 Personnel listed below are the only individuals that can authorize campus-wide emails. Dr. Bowen  Dr. Mary Gunter Dr...
Thu, Jun 7, 2018 3:16 PM
Where can I download TeamViewer?
If you are on campus, you can download TeamViewer on the T Data (T Data > TeamViewer) or on the OIS website at https://ois.atu.edu/. If you are off campu...
Mon, May 7, 2018 3:07 PM
Mac to Mac Remote Desktop Connection
Remote Desktop Connection for Macintosh Here’s how you can remotely connect and control one Macintosh computer from another. Due to security, a VPN is...
Mon, Mar 23, 2020 10:19 AM
Information to Gather for Computer/Telephone Move
Send the following email to the requester, and send the ticket to Tier 2 and assign to Joe. How many people are moving?    What day do the movers ...
Fri, Mar 3, 2023 8:49 AM
Using vFax as a student
Students can now use vFax. The big copier machines (one on each floor of the library) should allow faxing via virtual fax now. It uses the library's acc...
Tue, Apr 4, 2023 2:47 PM
How to install VMware Horizon Client on Chromebooks
1. Go to the Google Play Store and search for VMware Horizon Client. 2. If you already have the VMware Horizon Client installed on your Chromeb...
Tue, May 2, 2023 11:13 PM