How do I forward calls directly to my voicemail?
How do I forward all calls directly to my voicemail?   Introduction There are times when a user may want to configure their phone so that incoming ca...
Fri, Apr 13, 2018 7:56 AM
What is departmental voicemail and how does it work?
What is a departmental voicemail and how does it work? Contents Introduction How It Works Greetings After Greeting Action Conclusion Introducti...
Fri, Apr 13, 2018 8:02 AM
How to Make a Warm or Blind Transfer on a VoIP Phone
The transfer functionality on the VoIP system has two different procedural means of operating.  Both of these ultimately do the same thing, which is to tran...
Fri, Apr 13, 2018 8:17 AM
How do I transfer a caller straight to a person's voice mail via a VoIP phone?
Dial * in front of the extension when transferring, and it will go directly to the person's voice mail.
Fri, Apr 13, 2018 8:21 AM
Message Light on VoIP Phone with no message waiting 
It turns out there is a way to manually turn the light on and off by dialing: 9901 - Turns light on 9902 - Turns light off If the ligh...
Fri, Apr 13, 2018 7:55 AM
How often can you change your voice mail pin on a VoIP Phone?
The minimum amount of time allowed between PIN changes is 24 hours.
Fri, Apr 13, 2018 8:21 AM
Where can I find Quick Start Guides for the VoIP Phones, Webex Teams, and Jabber?
The following is a list of quick start guides for VoIP hardware models and software, such as Webex Teams and Jabber, currently deployed by the Office of Inf...
Tue, Aug 25, 2020 9:18 AM
How do I set up Single Number Reach?
Single Number Reach is a feature that allows incoming calls to your desk phone extension to also ring on a remote phone, such as a cell phone.  Once configu...
Mon, Mar 8, 2021 10:56 AM
How do I change my Unity Voicemail PIN?
Your Unity PIN number allows you to dial in via phone and access your voicemail box. Security requirements for your PIN number are as follows: ...
Mon, Mar 8, 2021 10:56 AM
What do I do if my Unity Voicemail account gets locked?
Your Unity voicemail account can get locked due to too many attempts to access it using an incorrect PIN number.  The lockout will be triggered after 3 fail...
Tue, Mar 12, 2019 9:33 AM