Campus Support Center

How do I forward all calls directly to my voicemail?   Introduction There are times when a user may want to configure their phone so that inc...

What is a departmental voicemail and how does it work? Contents Introduction How It Works Greetings After Greeting Action Conclusion Intr...

The transfer functionality on the VoIP system has two different procedural means of operating.  Both of these ultimately do the same thing, which i...

Dial * in front of the extension when transferring, and it will go directly to the person's voice mail.

The minimum amount of time allowed between PIN changes is 24 hours.

The following is a list of quick start guides for VoIP hardware models and software, such as Webex Teams, currently deployed by the Office of Information Sy...

Single Number Reach is a feature that allows incoming calls to your desk phone extension to also ring on a remote phone, such as a cell phone.  Once configu...

Your Unity PIN number allows you to dial in via phone and access your voicemail box. Security requirements for your PIN number are as follows: ...

Your Unity voicemail account can get locked due to too many attempts to access it using an incorrect PIN number.  The lockout will be triggered after 3 fail...

Connect to the VPN with Global Protect. Go to https://cm-pub.atu.edu/ucmuser/main Log into the Cisco Unified Communications Self Care Portal wit...